COVID 19 update
24 Mar 2020
COVID-19 UPDATE – 24/03/2020
Following the announcement from the Prime Minster last night, we would like to reassure customers that as part of a category 3 industry we remain open for business in order to ensure that vital animal feed, animal health products and farming essentials continue to be available at this time.
In order to ensure the safety of our employees and customers we would ask that you observe all the social distancing practice and the precautionary measures in place.
We are offering call and collect service at all of our sites and country stores, and would encourage customers to use this facility where possible. We ask for your protection and the protection of our employees that you observe the measures we have in place at these locations.
If using our call and collect, and visiting either one of our mills or stores, please adhere to the following:-
- Only send 1 person in store or on site
- Stay 2 metres away from other customers and employees all stores will be enforcing a limit on the number of customers in store at any one time
- Keep your movements in in store or on site to a minimum
- Payment by contactless and card methods preferred.
Deliveries to farms will continue and we have the necessary procedures in place to ensure that deliveries will be done safely and within the precautionary measures. Our Customer Services team will provide the necessary advice when ordering.
Please remember that our livestock nutritionists and specialists are still available at this time, so if you require any advice then please contact us via firstname.lastname@example.org or FB messenger detailing your enquiry and contact number, will respond as soon as possible.